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Privacy and
Security Statement |
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This site is powered by Expert Lead Source ("we,"
"our" or "us"). This Privacy and Security Statement
discloses the privacy policy and security practices for this
site. This site is specifically designed for persons who are
18 years of age or older and is intended for use by persons
who have entered it directly or through a Web site owned or
operated by or for the organization sponsoring this site
("Site Partner").
Security and Protection of Your Personally Identifiable
Information
We are committed to maintaining the security of Personally
Identifiable Information (defined below) obtained through
our site. We take significant precautions to protect your
Personally Identifiable Information both online and offline.
Maintaining a high degree of confidence from you and our
service providers regarding the protection and secure
transmission of all Personally Identifiable Information
obtained through our site is of the utmost importance to us.
Accordingly, we back the secure transmission of your credit
card information with our Credit Card Security Guarantee. We
have implemented a security policy to keep Personally
Identifiable Information that is stored in our systems
protected from unauthorized access. Our systems are
configured with data encryption technologies and firewalls.
When you send Personally Identifiable Information to us over
the Internet, or we send it to service providers over the
Internet, your data is protected by 128-bit Secure Socket
Layer (SSL) technology to ensure safe transmission. We also
have secured socket layer (SSL) software used to protect and manage computer
network access, certifying the secure nature of our site.
All of our servers storing Personally Identifiable
Information are kept in a secure environment and may be
accessed only by a limited number of authorized persons. All
of our employees have signed written confidentiality
agreements specifically prohibiting their use or
dissemination of such information in any unauthorized
manner.
Information Collected About You
We collect information about you that is provided by you to
us or a Site Partner, such as your name, address, telephone
numbers, e-mail addresses and other information that can
identify you as a specific individual ("Personally
Identifiable Information"). On those pages of our site where
Personally Identifiable Information is collected in order
for you to purchase or request further information about a
product or service, we describe what information is required
in order to provide you with the product, service or
information that you have requested. We do not knowingly
collect information from children under 18. If a Service
Provider requires a birth date to order a specific product
or service, you will not be able to enter a birth date that
indicates that you are less than 18 years old. We collect
Personally Identifiable Information when you:
Become authorized to use our site through a Site Partner
Purchase a product or service
Request further information regarding a product or service
Disconnect a service
Contact us
Your Information
You and/or a Site Partner representative may provide us with
the Personally Identifiable Information necessary to allow
you to use our site and to optimize your use of our service.
This Personally Identifiable Information may include your
name, address and other Personally Identifiable Information
that you or a Site Partner determines will enhance your
experience in using our site, such as your telephone numbers
and e-mail addresses.
Purchase Information
We process various payment methods for the services and products that you purchase,
which may include check, e-check, wire, ACH and deposits. If you use automatic
deduction (electronic funds transfer) to purchase services
or products, we collect account information necessary to set
up the billing and payment for the services and products
that you purchase. This account information includes the
account number, account type, account name and the ABA
routing number of the financial institution where the
account is located.
Requests for Further Information Regarding Products and
Services
When you request additional information or have a question
regarding products or services offered on this site, we
collect Personally Identifiable Information that the
applicable service provider may need to contact you with a
response to your request or inquiry.
Surveys, Contests and Sweepstakes
We may offer residents an opportunity to participate in
surveys, contests or sweepstakes for the purpose of
improving this site or promoting the use of this site.
Information collected by us when you participate in a
survey, contest or sweepstakes may include Personally
Identifiable Information. You may at any time opt out of
receiving e-mails or other notifications from us regarding
surveys, contests or sweepstakes available through this
site, by
contacting us.
Links to Other Sites
This Web site may contain links to other sites that are not
owned or controlled by Expert Lead Source. Please be
aware that we, Expert Lead Source, are not responsible
for the privacy practices of such other sites. We encourage
you to be aware when you leave our site and to read the
privacy statements of each and every Web site that collects
Personally Identifiable Information, which may include,
without limitation, when you leave our site to complete
surveys or click on advertisements that direct you to third
party sites. This privacy statement applies only to
information collected by this Web site.
Our Service Providers
It is our intention to maintain reputable service providers
to offer customers a variety of products and services on our
site. Some of the services and products throughout our site are
provided by third parties and are identified and described
as such. When choosing to purchase products or services from
any service provider, you must take into consideration that
you will be transacting business directly with this service
provider. The information provided by you and collected by a
service provider will be similar to information that would
be provided pursuant to a purchase of such product or
service by telephone or in person.
Cookies
We do not track or collect information about your visits to
other Internet sites. Certain technical information is
automatically collected about your computer each time you
request a page during a visit to this site. This information
may include your IP address, operating system and Web
browser software (e.g., Netscape Navigator or Internet
Explorer). We assign you a "cookie" (i.e., a tiny packet of
identifying information passed between your browser and a
Web site) each time you visit this site. You do not provide
this information, it is collected automatically as a means
for supporting your visit to this site. This cookie does not
contain any Personally Identifiable Information. You can
always choose to not receive a cookie file by enabling your
Web browser to refuse cookies or prompt you before accepting
a cookie. Please be aware that by refusing to accept a
cookie you will not be able to make optimal use of this
site. We use third-party advertising technology to serve ads
when you visit Web sites upon which we advertise. This
technology uses information about your visits to Web sites
upon which we advertise (not including your name, address or
other personal information), to serve our ads to you. In the
course of serving our advertisements to you, a unique
third-party cookie may be placed or recognized on your
browser. In addition, we use Web beacons, provided by our ad
serving partner, to help manage our online advertising.
These Web beacons enable our ad server to recognize a
browser's cookie when a browser visits this site and to
learn which banner ads bring users to our Web site. The
information we collect and share through this technology is
not personally identifiable. We also use a third-party
tracking services through Google that may use cookies to track
non-Personally Identifiable Information about visitors to
our site in order to track our visitor page views and clicks
within our site for the purposes of gaining a better
understanding of visitor preferences, improving the
relevance and quality of our site, and other purposes we
deem appropriate.
Use of Your Personally Identifiable Information
Personally Identifiable Information collected on this site
may be used to:
Facilitate your orders for services and products
Send notifications
Promote our service and other available services and
products
Respond to your questions or suggestions
Improve the quality of our site
Ordering Products and Services
Information collected when you order a product or service is
used to confirm and process that order, and may be reused to
assist with the processing of your orders of other products
and services. For example, if you desire to purchase
multiple products and services using the same credit card,
you will be able to submit your purchase orders without
retyping your credit card information each time. In
addition, information collected from you when you order
products or services is used to process the billing and
payment for these services through your credit card or
automatic deduction (electronic funds transfer) account, if
applicable. If you set up an ongoing billing and payment
account with any of our service providers, these ongoing
(usually monthly) charges or automatic
deductions will be billed and collected directly by
the service provider.
Notifications and Promotions
Service providers that you select may use your e-mail
address or telephone number to contact you in order to
confirm or arrange service appointments, answer questions or
provide requested information, or to resolve outstanding
issues pertinent to the delivery of products or services
ordered by you. We and your selected service providers may
use your e-mail address or other contact information to send
you notifications about new features, products, services,
specials, service providers, promotions or other
opportunities available through this site, or to confirm or
improve customer service. You will have the opportunity upon
the receipt of any promotional e-mails not pertaining to the
status of any of your orders to unsubscribe from receiving
such promotional e-mails in the future. We may share address
information with our service providers or other business
affiliates to provide you with information about new
products or services, special offers, discounts or other
information that may be of interest to you.
Opt In Policy
We will not share your Personally Identifiable Information
in ways different from what is disclosed in this statement
unless you specifically elect to make your Personally
Identifiable Information available to third parties by
checking the applicable opt in box or boxes located on our
site. Your opt in elections will not, however, require us to
share your Personally Identifiable Information with any
third parties.
Responses to Your Questions or Suggestions
We will use your e-mail address or telephone number to
respond when you submit a question or suggestion, or request
assistance with using or accessing this site.
Improving the Quality of Our Sites
We may collect information about your computer (IP address,
operating system and Web browser software) for the purpose
of assessing the effectiveness of site content and traffic.
This data allows us to improve the quality of your visit by
streamlining your ability to navigate the site. We do not
track your IP address or collect information about your
visits to other Internet sites. Information about you and
your use of this site may be aggregated with other
information collected on this site or other sites or
otherwise used in ways that do not personally identify you
or constitute Personally Identifiable Information. This type
of aggregated or statistical information may be used by us
to improve the quality of our site or for other purposes
that we may deem appropriate.
Sharing Your Personally Identifiable Information
We do not sell, share or rent your Personally Identifiable
Information to others in ways different from what is
disclosed in this statement.
Service Providers
When you order a product or service, we deliver Personally
Identifiable Information provided by you, including payment
information, to the service provider that you selected to
provide you with such product or service. Our service
providers will require certain information about you,
including applicable billing and payment information, in
order to fulfill your purchase order or service initiations.
When you purchase a product or service, you are contracting
directly with the applicable service provider offering the
purchased product or service. We provide the forum for and
facilitate the processing of your orders. The applicable
service provider will be responsible for the fulfillment,
delivery, billing, customer service, warranty and support of
its own products and services. We recommend that you examine
the privacy policies of all third parties from which you
purchase products and services, whether through our site, by
telephone, in person or by other means, to understand their
procedures for using and disclosing your Personally
Identifiable Information. When you request further
information about a service provider or its products or
services, we deliver Personally Identifiable Information
provided by you to enable that service provider to contact
you regarding your requested information. We may also from
time to time provide you with information about products or
services, special discounts and other information regarding
our sites. You will have the opportunity upon the receipt of
any promotional e-mails not pertaining to the status of any
of your orders to unsubscribe from receiving such
promotional e-mails in the future.
Site Partner
A Site Partner will not have access to your credit card or
automatic deduction account information, or other sensitive
data that you may provide to service providers, such as your
social security number, unless you provide such information
to the Site Partner through other means. We may share
information with a Site Partner regarding your use of this
site and the products and services that you purchase from
our service providers. Organizations and other persons
interested in becoming channel partners or service providers
of Expert Lead Source are requested to provide certain
personally identifiable information, such as name, type of
organization, address and contact information. Expert Lead
Source use this information to evaluate channel
partner and service provider candidates and reply to their
inquiries.
Legal Obligations
If required by law, we may disclose information you have
provided in connection with your use of this site or the
purchase of products and services. We may also disclose
information about someone who poses a threat to our
interests (such as customer fraud) or whose activities could
damage or bring harm to others.
My Profile
The "My Profile" area of this site allows you to view,
correct or delete information collected about you. If you
delete information contained in "My Profile," such as credit
card or contact information, you may not be able to fully
enjoy many of the features and advantages available through
our site. You may also inadvertently cancel pending service
orders by deleting information required to process these
pending orders. You may check the status of your service
orders by visiting the "My Orders" area of this site.
Information deleted from "My Profile" will be removed from
all viewable screens on this site, but may remain in our
archives.
Notifications of Changes
We reserve the right to modify or amend this Privacy and
Security Statement at any time and for any reason. If we are
going to use your Personally Identifiable Information in a
manner materially different from that stated at the time of
collection we will notify you via e-mail or other available
means. You will have a choice as to whether or not we use
your information in this materially different manner. In
addition, if we make any material changes in our privacy
practices that do not affect user information already stored
in our database, we will post a prominent notice on our Web
site notifying users of the change. In some cases where we
post the notice we will also e-mail users, notifying them of
the changes in our privacy practices.
Contacting Us
If you need help using our service or have a question
regarding the products or services offered by any of our
service providers, please call our customer service line at
800-348-0901, or
send us a direct message by
contacting us. |
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